ISO 9001

11th January 2018

“Achieving excellence for all” – MPCT Mission Statement

Since its inception in 1999, MPCT has been committed to providing the highest quality education and training programs to young people across the UK. MPCT has always endeavoured to develop and enhance all educational experiences and the ISO 9001 certification demonstrates our ongoing commitment to consistent quality management.

The ISO standard describes a ‘Quality Management System’ as: “a management system designed to direct and control an organization with regard to quality.”

The scope of MPCT’s QMS is the design and delivery of education and training to students, including support services.

This ensures that all aspects of MPCT’s operations, that directly or indirectly relate to education and training, including support services, are part of the college’s QMS, and are therefore subject to evaluation and review. The effectiveness of the Quality Management System is monitored through a process of internal auditing, student feedback, and the analysis of that feedback and management review. Feedback from staff, who are integral in the application of the various components of the QMS, alerts the Quality Manager to potential problems and appropriate and timely revisions are made to correct the deficiency. Areas of non-conformance are addressed by raising corrective action requests and areas of potential non-conformance are addressed by initiating a preventive action request.